FAQs

1. What is the Customer Care Contact for Olive Route?

Ans: You can write us a email at care@olive-route.in.

2. How long does it take before some one responds to the Queries?

Ans: Generally it takes 24 hours, in some cases it may take upto 48 hours.

3. Is there a Physical location from where we can pick up the products from?

Ans: Retail locations in Pune and Olive Route's office location.

4. How long does the product delivery generally take?

Ans: Depends from Order to order, kindly check the details at the time of placing the order.

5. What is the Return Policy?

Ans: 1. Just like any other E-commerce company, Not all Products are returnable. Kindly look along with Product details before you place the order if the product is returnable or not.

2. Return policy generally is from 3 to 10 days, depends on what products you select; F&B products have a cut-off of 3 days generally, while others may have a 10 day window. Kindly look for specific details before you place an order.

6. Can I become a Franchisee or Sole stockist for Olive Route Products?

Ans: Write to care@olive-route.in with your details on current business, contact number, Name and an Olive Route representative will reach out to you within 48 hours.

7. What if the something on the website is not responding as expected?

Ans: Reach out to care@olive-route.in or call us at +91 8459744640